FAQ
FAQ
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, apple pay, Paypal, Klarna, etc.
Can you explain your condition guide?
Generally, products are classified as either in wrapper (unused) or in used condition.
In wrapper products may have been on display and handled.
All other products have been used on the golf course and will have marks and wear from play to a varying degree.
We attempt to show the condition of each product fairly in the listing photos.
Any queries regarding condition should be communicated prior to purchase.
How does your trade in process work?
Contact us via email with details of your golf gear for a quote. For full details click the trade button on our home page or refer to our trade section.
What shipping options are available?
Standard delivery time is 2-3 working days from despatch. Express delivery options are available at checkout. Please refer to our shipping policy for full details.
What is your returns policy?
You have 14 calendar days from the delivery date to return your purchase. Buyer is responsible for return postage. To receive a full refund, the item must be returned strictly in the condition in which it was despatched. Please refer to our returns & refunds policy for full details.
How do I return an item?
Message us via the Contact page for returns authorisation and shipping details. Please refer to the returns & refunds policy for full details.
What warranty do you offer?
Items which are supplied in wrapper (unused) are covered for 6 months from purchase against proven manufacturing defects only. No warranty is provided on used items.
Can't find your answer here?
Contact us directly using the Contact page with any other questions you have.